Stereotypes and the discursive accomplishment of intergroup differentiation

This article analyzes how employees in a global business organization talk about their colleagues other countries. Employees were asked to discuss work practices focus group settings, and give examples of they experience ‘the other’. Using Discursive Psychology Politeness Theory as the analytic approaches, pieces discourse disclose social psychological phenomena such identity, intergroup differentiation, stereotypes. The analyses show that talking other’ is potentially face-threatening, mitigating features are used repeatedly soften criticism. We also see uncovering stereotypes mutual accomplishment group, members gradually move from relatively innocent blatantly negative outgroup participants engage meta-reflections on nature stereotypes, which may serve another device, create differentiation. Finally, discusses implications these findings for cross-cultural communication organizations.